Palm Pre review

Palm's great hope finally makes its debut on UK shores

Palm Pre
The Palm Pre was the most hotly-anticipated phones of 2009 - it is coming to the UK very soon

TechRadar Verdict

In the end, this is what makes the Palm Pre so compelling, and a better choice for savvy computer users than the Apple iPhone or even the highly extensible T-Mobile G1. It's a new mobile computing paradigm more than a highly useful phone

Pros

  • +

    Multi-tasking apps

  • +

    Great media phone

  • +

    Accurate touch screen

  • +

    Responsive

  • +

    Card interface is powerful

  • +

    Push e-mail from Exchange

Cons

  • -

    Cheap plastic case

  • -

    No video recording

  • -

    Fiddly keyboard

  • -

    Interface requires practise

  • -

    Poor app selection

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

While the Palm Pre is certainly one of the best smartphones available – the question everyone wants to answer is: can it kill the iPhone?

Or, short of outright death and dismemberment, can it at least capture some iPhone glory?

The short answer is: not in a blue moon, but then the truth is Palm doesn't necessarily mean for the Pre to be a personal entertainment device.

As we'll see, the Pre has the makings of a truly powerful business communicator. In fact, peek under the hood, there's a Texas Instruments OMAP 3430 processor, 8GB of internal memory, 802.11g Wi-Fi, and Bluetooth with A2DP stereo.

Computer-like

What you'll discover is a capable mobile computer that supports multi-tasking, contact sync across multiple web services, and push email that could lead to swift adoption at companies both large and small, filling the void left by the popular Palm Treo from years ago.

The real challenge then is that Palm needs to revive its lagging developer community – which is almost non-existent.

While Apple continues to sell MacBooks and iPhones to the college kids and trendy/smart/cool-types, the reality with those who take computing more seriously is that the iPhone is a limited device – despite the fact that there are some 50,000 apps available for it.

It doesn't multi-task apps (at least, not yet), only barely supports enterprise-class email, and has a clunky soft keyboard for typing longer messages. The Palm Pre has a true hardware keyboard and is designed to keep pace with big business in very tangible ways.

It's a powerful smartphone that occasionally acts like a powerful computer – and shows amazing promise.

Chats and text messages are combined into one view, making it easy to track down conversations with both business and personal contacts.

palm pre calndar

palm pre gps

CALENDAR: The calendar also syncs up web services nicely, adding both Gmail and Microsoft Outlook meetings in one view

GPS: Google Maps taps into the GPS on the Palm Pre, of course, but doesn't support turn-by-turn voice nav

palm pre contacts

palm pre

FRIENDS: Contacts from Facebook and Gmail get nicely combined – which is great unless you do not manage your contacts well

EMAIL: Once you type an email into the Palm Pre, it recognises your Webmail service and starts syncing your mail.

divider

See all Palm Pre deals:

All deals | Pay monthly | Pay as you Go | SIM free

John Brandon
Contributor

John Brandon has covered gadgets and cars for the past 12 years having published over 12,000 articles and tested nearly 8,000 products. He's nothing if not prolific. Before starting his writing career, he led an Information Design practice at a large consumer electronics retailer in the US. His hobbies include deep sea exploration, complaining about the weather, and engineering a vast multiverse conspiracy.

Latest in Phones
Google Pixel 9
Android 16 could bring an improved Samsung DeX-style desktop mode to more phones
Apple products all showing different versions of the Apple Photos app
Apple Photos could actually win you over in iOS 18.4 – here are 4 improvements that are coming
Google Pixel 9 in Wintergreen showing back camera bar
The Google Pixel 10 could get a big camera boost if this new leak is legit
The Samsung Galaxy S25 Edge, close up on the dual camera system, against a marbled background
The Samsung Galaxy S25 Edge is being tipped to come with a sweet Google Gemini deal
Google Pixel 9 on green grey background with price cut text overlay
Want to get a half-price unlimited plan and a Google Pixel 9 for just $400? Check out Mint Mobile this week
iOS 18 Control Center
iOS 19: the 3 biggest rumors so far, and what I want to see
Latest in Reviews
MacBook Air 15-inch with M4 chip on a creative's desk with screen open
I've reviewed the Apple MacBook Air 15-inch (M4) - and it remains the best 15-inch laptop I'd recommend for most people
Samsung Music Frame on a table beside some books and a vase
I spent six weeks listening to the Samsung Music Frame and it kept missing the beat
GlocalMe KeyTracker
When I tested this global tracker, it trounced the Apple AirTag in so many ways
An AMD Ryzen 9 9950X3D on its retail packaging
I've reviewed three generations of 3D V-cache processors, and the AMD Ryzen 9 9950X3D is the best there is
Mac Studio on a desk
Apple Mac Studio (M3 Ultra): the ultimate creative workstation
Apple iPad Air 11-inch M3 (2025) Review
I tested the 11-inch iPad Air with M3 for five days, and it stretches the value even further with more power for the same price