Rene Millman

We discuss how to ensure that helpdesk staff don't get bogged down with the same old problems again and again.

Every company wants its website to be well visited, but sometimes firms can become a victim of that success.

Fail is just an acronym of 'first attempt in learning' – and important lessons can certainly be learned when things go wrong.

IT self-service can help to cope with all the strains being put on a modern business.

In Depth Populations in cities are increasing – is making them smarter the only way to keep up?

PC sales are in a long-term decline, so can we effectively write the PC off?

We look at ways the CIO can make dealings with the CEO go more smoothly.

We look at how forward-thinking data centres are cutting back on the carbon.

"Go with what you know" can be the default position for risk averse CIOs, but using a startup could produce lots of benefits.

Why are businesses holding out when it comes to Windows 10 – and should they take the leap?

We look at how best to deal with the dreaded data breach.

Women are leaving the tech world in droves – so what's putting them off?

Stick to the knitting is the mantra of business, but when should you contract out your IT functions to an external service provider?

Ransomware is becoming more prevalent, but should you ever pay criminals to get your data back?

They are light and airy, but are open plan offices throwing the doors open to hackers?

Separating fact from fiction in the security world is never easy, and it's even worse when looking at Apple products.

We spill the beans on some of the most reprehensible facets of the IT industry.

The wearables revolution will be driven further by the imminent Apple Watch, but how will these devices really affect businesses?

Employees can assert their right to work from home, but is the technology there to keep them productive?

What can your business learn from recent large-scale hacks in terms of protecting your own infrastructure?

We look at possible reasons to stay with the venerable OS, and how best to plan a migration if necessary.

In Depth The public cloud has a gravity that will suck more and more organisations in, but will private cloud fall into a black hole?

In Depth Small companies are embracing the cloud. In fact it is now an integral part of nearly every organisation's business. But what form will the cloud take in the organisation?

In Depth Is storing data in the cloud a better option for companies than on the premises?

In Depth It may have caught the imagination of some, but would wearable tech help you in your work?