Latest about Pro opinion
What businesses can do to promote a security culture
With cyber-attacks on the rise, it is now critical for businesses to focus on security.
Standardizing location data to advance today’s digital economy
Global logistics would be nothing without the shipping container. Despite its simplicity, it also makes a great metaphor for the state of modern, global digital mapmaking.
How AI is transforming the future of CX
Matthias Göehler, CTO at Zendesk discusses how AI is transforming the future of CX and says customers should get excited.
Securing consumer data in the age of personalization
The more information customers give away, the more they expect brands to take care of that information.
What’s the next iteration in the CIO’s ongoing evolution?
As the tech sector continues to evolve, so do the roles of its leaders.
Why we shouldn’t fear AI’s new industrial revolution
Far from destroying jobs, pragmatic optimism shows AI’s potential to transform roles, pioneer industries, and democratize innovation.
We have reached the age of AI, here’s how companies can embrace it
To realize AI's benefits for CX, businesses should focus on purpose-built AI that addresses specific needs.
How to make your supply chain greener
Recent disruptions and growing concerns for the environment have resulted in increased supply chain scrutiny from customers and investors alike.
