Windows 11 review

Microsoft Windows 11's release was surprising in some ways since its predecessor was supposed to be its final form, just receiving regular updates to keep up with the times. But, Windows 10 has been replaced after years of being Microsoft’s flagship OS. So, we’ll take a look at the best and worst of the new operating system here.

It’s not just a fresh coat of paint. Its redesigned theme and fresh-looking apps go hand in hand with an improved touch interface. Power users will appreciate the updates almost as much as casual users.

Another thing most people will appreciate is that moving to the new OS is free. You just have to go through the steps to download and install it. Of course, no operating system is perfect, especially one that’s relatively new. So, if you upgrade and find yourself experiencing issues, take a look at our guide on how to fix Windows 11 problems for help. And, far as all the features packed into it, you can check out our Windows 11 features hub for a deep dive into all it can do.

StraplineMicrosoft Windows 11 is great on the surface, but the details need work

Microsoft Windows 11: Price and availability

Windows 11 is free for anyone who meets the system requirements set by Microsoft.

The upgrade arrives in two versions; Home or Pro. The Pro version has features mainly aimed at business users, but home users may like the fact that you can encrypt your hard drive with a tougher encryption level for better security. 

However, most regular users won’t be missing out if they go with the Home version - every exclusive feature in Windows 11 Pro is tailored for a business, not the home, so if you use a PC for creative work or gaming, or just casual use, there’s little need for the Pro version.

While the free upgrade is welcome, the communication surrounding the system requirements in the run up to Windows 11's release has been pretty woeful. TPM was once just a niche topic - but now it’s a major talking point, with many users still wondering if their PC is compatible.

A new requirement for anyone to access Windows 11 will be a Microsoft account and an internet connection. Without these, you'll be stuck at the set up screen. While understandable from one perspective, it could frustrate others who just want to use a PC occasionally without having to create an account or constant access to an internet connection.

There's also the question of data collection. Since the upgrade was available to be used in the Insider Build program to test Windows 11, there's currently no way of switching this off, which raises a concern as to why there isn't an option here.

Microsoft has in the past got in a bit of trouble over the data it collects from users, and there was enough of a backlash that the company made controlling what data was shared in Windows 10 easier for users.

It's a shame, then, that Microsoft appears to have taken a step back in this regard with Windows 11. Hopefully it'll be more transparent with the data it collects in the future, while providing tools to help users control what is – and isn't – shared.

Microsoft Windows 11: New Design

Microsoft made sure to mention in the June 24 announcement of Windows 11 that the user interface has seen a major redesign, which the company is calling ‘Fluent design’, the successor to the Metro design language that was first seen in Windows 8.

On first glance it looks great - everything appears modern and refined, and File Explorer has finally seen an update, alongside the context menus, both no longer looking like the fourth version of Windows XP.

But it’s only when you go deeper that the similarities to Microsoft Windows 10 remain. For example, if you right-click in a folder and bring up the ‘Properties’ menu, you’ll find the same settings as before, but with rounded buttons and a new icon.

After a while it dawns on you: this is a reskin of Windows 10. While it’s a great step forward, more work needs to be done. Getting rid of the Ribbon interface in File Explorer and other built-in apps is a good start, as you now have ten icons on the toolbar instead of four tabs and countless settings found in Windows 10 and previous versions that used the Ribbon interface.

It’s one example of Windows 11 where it’s a great first step, there just needs to be a giant leap for more.

Gadgets are also back for Microsoft Windows 11, but are now called 'Widgets'. These are found in their own section, similar to macOS, so you can’t freely place them on your desktop. Swipe from the left-hand side of the screen brings them up, and they do their job for bite-sized information at a glance.

The only strange addition is the search bar in the widget window - it feels less like a widget and more of a shortcut to make you use the Bing search engine.

We also noticed that adding work accounts to a Calendar widget doesn't work, but Microsoft tells us that it's aware of this, and a fix is incoming.

Microsoft Windows 11: Accessibility

A big plus for Microsoft Windows 11 is a new focus on Accessibility. It’s called ‘Accessibility’ instead of ‘Ease of Use’, which paradoxically could be a confusing name, but that’s just the start for Windows 11. New options for audio alerts for visually-impaired users can now notify when a message box appears, an update is available, and much more.

Voice Typing can also aid other users in being able to transcribe voice to text, whether that’s for the Edge address bar or when composing an email. There’s also better support for magnification programs, speech commander apps and screen readers as well, though not all of those will be supported at launch.

Microsoft Windows 11: Start menu

Let’s get to the point - the new Start menu in Microsoft Windows 11 needs work. It feels half-finished, as if it’s a stopgap between Windows 10 and a touch interface designed for the new Surface tablets.

Visually it looks great, but once you dig deeper, the issues begin to reveal themselves. Everything is centered, with your apps being displayed, followed by a ‘Recommended’ section. This is a strange placement, which shows your recent files and apps but you can’t clear the list. When you click ‘More’, it’s just an expanded list with a date and the location of the files.

Also, when you try to search for something, it launches the Search app, which is a bit jarring when it switches between this and the Start menu. It lacks the unification of the Windows 10 Start menu, when you would try to look for something and the results would appear in an instant. It feels half-baked and slower than before.

Another point is the Taskbar itself, where the new default location for the Start menu and the icons is the middle. Again from a usability perspective, it makes sense if you’re using Microsoft Windows 11 on a tablet device, but with a mouse, it doesn’t make sense, and you’ll most likely want to switch this back to the left (which, thankfully, can be easily done through the Settings app).

However, while there’s promise here, it needs refinement. Hopefully, once Microsoft Windows 11 rolls out to everyone, feedback will convince Microsoft that the new Start menu needs another look. Perhaps this design can work for tablet mode as a starting point, and when using devices that don’t have a touch display, the icons and Start menu can revert to their original placement and in a way to make it more accessible.

Microsoft has told us that they're taking notice of the Feedback Hub, an app where it shows users' recommendations for Windows 11. There may be more changes to the Taskbar and Start menu in the coming months.

Microsoft Windows 11: Built-In apps

One common theme across Windows releases has been the lack of love given to the built-in apps, such as Paint, Snipping Tool, and more. But in Microsoft Windows 11, they’ve all been refreshed and updated, which is sure to please many users.

The aim for these looks to be a design that suits both a mouse and touch input, and for the most part it succeeds for these apps. Paint is fun to use once more, while Snipping Tool is finally the only app to control how you crop apps and save them as an image.

Clock is a surprising app to be redesigned here as well. Now, it’s where you can manage your time to do work thanks to ‘Focus’, a feature similar to one of the tentpoles of Apple’s iOS 15 update, where Focus allows you to create profiles that can be automated depending on your calendar, location and more.

Each of these apps finally looks unified with Microsoft Windows 11 - there’s no mix of Fluent Design and Metro design, something that Windows 10 suffers from. Everything looks refined, which is great to see from Microsoft.

Microsoft Windows 11: Microsoft Store

Another big tentpole of Microsoft Windows 11 is the redesigned Microsoft Store. It’s no secret that it has felt a little neglected in Windows 10 recently. But, the new Microsoft Store looks to be a place where apps and even third-party stores can be accessed securely and without fear of malware.

The design of it is simple enough, with a search bar at the top with instant results, alongside three categories to choose from on the sidebar to the left.

For new and novice users it’s a great storefront to easily find apps, and it’s a credit to Windows 11 as it’s going to be a big timesaver for many people, especially those who have got a new PC and want to quickly and easily download essential apps.

While it was announced that Android apps from the Amazon Store will be arriving at some point, it looks like we'll have to wait until a future update in 2022, enabling users to install apps such as TikTok, Instagram and more.

Microsoft Windows 11: Other features

There’s other features exclusive to Microsoft Windows 11 apart from the new Fluent Design refresh, Accessibility and the Microsoft Store.

When you first start up a PC with a fresh install of Windows 11, you'll be given the option to move files and your desktop from OneDrive, similar to the Migration Assistant from macOS. It's a very welcome feature that’s going to help a lot of users, especially as it can relieve the stress when setting up a new PC for the first time.

There’s also a new way of managing different apps that are open called Snap Groups. While this is more aimed towards touch screen devices, it’s a much improved variant on the snapping of windows that was first introduced in Windows 10, and makes it much easier when managing a multi-monitor setup.

In-tandem with this, better multi-monitor support arrives in Windows 11, where the upgrade will remember where certain apps were placed if you disconnect a laptop from an external monitor, for example.

Microsoft Windows 11: Gaming

In the past, gaming on Windows has had its fair share of ups and downs, from Games on Windows Live to the barebones Xbox app in Windows 10. 

But, Microsoft has made sure to make gaming a tentpole of Windows 11, with the Xbox app now built-in and more tightly integrated. 

Better HDR support for games, plus Auto HDR for making non-HDR games look better when it comes to contrast, has also been added, which is very welcome indeed.

Microsoft Windows 11: Final verdict

This is the first release of many to come for Windows 11, and based on what it brings, it’s a fantastic start. Fluent Design is a great successor to the Metro look that’s been prevalent since Windows 8, and it brings the style and color scheme of Windows to the modern age.

However, the redesign often feels like merely a reskin of Windows 10 at the moment regardless of a change in buttons in Explorer, Paint, Snipping Tool and other apps. As soon as you go deeper, you’re looking at the same features as before, but with rounded corners and a new icon.

Meanwhile, an improved Microsoft Store is something that was needed for Windows, and it’s very easy to use. Alongside Android apps coming soon from Amazon, it's going to be a great starting point for casual users who want to find their apps more easily.

For now though, while it’s a great start for Windows 11, it’s time for Microsoft to go deeper and look to refine how other apps, such as Disk Management and even Notepad, can work in Windows 11. If you use a PC occasionally, you’re going to enjoy Windows 11, but for anyone who uses it for work or gaming for more than eight hours a day, you may find it’s just an incremental update - but that may not be a bad thing either.

• Here's how to download and install Windows 11

First reviewed February 2022