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Retailers are struggling with AI integration because of flawed data strategy and lack of trust
By Craig Hale published
New report reveals how data silos and a lack of customer trust is preventing retailers from successful AI deployment.
Salesforce Pro wants to take the hassle out of CRM for your small business
By Craig Hale published
SMBs are facing a ‘make or break’ year, says Salesforce as it unveils new, more advanced CRM tier.
Best customer database software of 2024
By Barclay Ballard last updated
There are many customer database software solutions on the market. This guide explains what the best have to offer.
Salesforce unveils Einstein 1 Studio, giving you more Copilot control than ever
By Craig Hale published
Einstein 1 Studio uses low-code solutions to help enterprises get more out of their Copilot with greater customization options.
Best PaaS provider of 2024
By Nate Drake published
Updated The best Platform as a Service (PaaS) providers make it simple and easy to develop, run, and maintain apps on the cloud.
How much does a CRM cost? A guide to pricing the most popular CRM software
By Barclay Ballard published
Some CRM platforms are free. Others are not. This guide explains how to ensure you're getting value for money.
Here are the 5 fundamental steps for a successful CRM strategy
By Barclay Ballard published
We've put together a guide on how to craft the right strategy for getting the most from your chosen CRM platform.
Here are the 30 most common CRM terms and what they mean
By Barclay Ballard published
We've provided definitions for 30 of the most commonly used CRM terms so you're fully in the know.
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