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Latest about Chatbot
SocialAI makes you the most important – and only – person on social media
By Eric Hal Schwartz published
New SocialAI app keeps interactions limited to AI chatbots.
GenAI and Shadow IT combine for serious security concerns
By John Harden published
As more employees adopt generative AI, IT teams face limited visibility among sprawling SaaS networks.
Best AI chatbot for business of 2025
By Stefan Ionescu last updated
We list the best AI chatbots for business, to make it simple and easy to provide online support for customers and staff using AI chatbots.
Microsoft's AI healthcare bots might have some worrying security flaws
By Sead Fadilpašić published
Server-side request forgery in Azure Health Bot Service allowed researchers to bypass certain protections and access sensitive data.
The GenAI era of search. Who will take the lead?
By Mick Amelishko published
AI hallucinations pose challenges for search. Can Google and OpenAI overcome them?
Meta’s celebrity AI avatars go from celeb status to no-shows after they fail to hit the mark
By Kristina Terech published
Meta has decided to discontinue its celebrity AI avatars after disappointing levels of user engagement.
Embracing AI in the modern contact center
By Dave Hoekstra published
How can today's contact centers truly embrace AI?
ChatGPT’s free macOS app had a big, worrying security hole
By Alex Blake published
OpenAI’s ChatGPT app only recently launched on macOS, but it’s just been caught storing your private queries in a very unsafe way.
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