Latest about Salesforce
Here are the 30 most common CRM terms and what they mean
We've provided definitions for 30 of the most commonly used CRM terms so you're fully in the know.
Salesforce is the latest tech giant to reveal major job cuts
Restructuring at Salesforce will see 700 workers laid off, but a further 1,000 reportedly recruited.
A brief history of CRM: How customer relationship management became one of the most important business software
This article explains the history of CRM software, reaching back decades to before digital tools were the foundation of modern business
5 powerful myths and 5 inconvenient truths about CRM you absolutely need to know
These myths continue to hold back CRM adoption. This article sets the record straight.
Salesforce wants to help shoppers track down the purchase of their dreams
New Salesforce chatbot has been designed to help ecommerce retailers target customers with more personalized offers.
30 free project plan templates: Download these PDF, Excel, Word Doc, Google Docs examples
Starting a new project? Then check out these free project plan templates to ensure your project stays on course at all times.
25 free project management tools you absolutely need to try
Is a free project management tool the way to go? The solutions in this guide are certainly worth considering.
10 CRM studies you need to read before you select your next CRM
Finding the best CRM software isn't easy. Fortunately, these case studies highlight the benefits of some of the market leaders.
