Marcus Austin

Over half of all customer service experiences were classified as negative, and relatively few businesses succeed with Facebook and Twitter comments

A new 3G solution aims to make BYOD secure and allows businesses to back-up data even when the landline phones are down

Employees are walking away from businesses with phones and flash drives full of stolen data

Tablets, smartphones and cloud technologies are changing the way we work now and in the future

The new brother label printers work directly from a phone or tablet device

Half of consumers are regularly inconvenienced by websites 'down for maintenance'

Our round-up of some of the latest tech, services and apps that slipped through the net

Businesses should be flexible in their approach to employees using their own mobiles and tablets

Create and share spreadsheets and build applications with a new service from UK start-up Vixo

Microsoft replaces Small Business Server with Windows Server 2012 Essentials

Mobileconference offers free conferencing calls to mobile users with free transcription service and call recording

The Anti-Counterfeiting Trade Agreement (ACTA) has been rejected by the European Parliament

Laplink expect nearly half of all users moving to Windows 8 will encounter problems

True broadband speeds are now available via satellite starting at £54.99 per month

Get to know your app users with Google's new Mobile Apps Analytics

Mobile devices like Microsoft Surface will bring about the end of the desktop

Panasonic gives Toughbook range 21 hour battery life

The cost and time to get a European-wide patent is set to reduce

No more chasing invoices, take payments directly from your mobile phone

Ten Android applications that will help you run your business more efficiently and give you a better work-life balance

Employers and employees are in the dark on how the Olympics will affect their daily work

Bring your own device to work and get a few more minutes in bed

Is your businesses intellectual property safe from cyber-attack? The head of MI5 thinks not.

Buffalo adds two new NAS storage devices to their successful TeraStation range

Google Maps Coordinate application helps businesses track and manage remote workers