Neil Penny

Articles by: Neil Penny

Platform Approach to Customer Service could Deliver Benefits promised by CRM

The platform approach: scalability to benefit your business operations

By Neil Penny published

Industry voice The platform approach to business software is cost effective, agile and efficient, argues Sunrise Software's Neil Penny.

Increased Productivity – the real reason for introducing gamification to your organisation

The real reason for introducing gamification to your organization

By Neil Penny published

Industry voice With the so called 'Facebook generation' joining the workforce, gamified processes could be an important element of reward and recognition initiatives in the office.

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