What is BT Complete Wi-Fi?

bt complete wi-fi broadband

Home Wi-Fi these days is like electricity...if it goes down the entire home is in a panic (but candles aren't going to get you very far). Seeing this, BT has come up with its BT Complete Wi-Fi service to make sure you stay connected, all the time

Specifically, the idea is to make sure you don't get weak Wi-Fi that affects your services around the home, seeking to put an end to weak broadband signal when you move away from your router. So how does that work, can you get it and what does it cost?

Read on to find out everything you need to know about BT Compete Wi-Fi.

What is BT Complete Wi-Fi?

Following BT's Whole Home Wi-Fi, this newer BT Complete Wi-Fi gives you the same mesh network coverage but with a far cleaner and more minimal solution. A mesh network ensures that Wi-Fi is strong across a home so you don't have areas with weaker signal or, at worst, black spots. 

That should mean consistent high-speed connectivity ideal for TVs, laptops, phones and smart speakers. Thanks to that mesh network these can all be connected to Wi-Fi at once without compromising the quality or speed of the connection.

BT says a typical four bedroom home could see an increase in speeds of up to 25 percent using just one Wi-Fi Disc - the extra units required to spread the internet love around the home.

How does BT Complete Wi-Fi work? 

Central to this service is a BT Smart Hub 2 router. This comes with up to two free Wi-Fi Discs which can be placed as boosters to spread the signal across the home. BT will send additional Discs if there are areas of your home where you're having problems with connectivity.

Thanks to 802.11ac Wi-Fi you get both long range 2.4GHz and shorter range but faster 5GHz to layer connectivity for the best overall performance. That translates to up to 1733Mb on 5GHz and 289Mb on 2.4GHz. 

The Discs, BT says, help reduce buffering and dropped connections which should mean you have the same quality connection all over the home. This is ideal for watching 4K Netflix in a bedroom, for example.

Not sure what internet speed you're currently getting? Then head over to TechRadar's broadband speed test tool to find out whether you should be upgrading.

How much does BT Complete Wi-Fi cost?

The BT Complete Wi-Fi service is available to BT Broadband subscribers. For current BT Plus customers the upgrade to BT Complete Wi-Fi is just an extra £5 per month. For standard fibre customers this cost goes up to £10 per month (both correct at the time of writing).

If you don't have complete coverage all over your home BT says it will give you £20 back as part of its speed guarantee. So it could be worth the punt if you're constantly annoyed by your unreliable ISP or your house is vast enough that dodgy connections in far reaches is a problem.

All that sounds alright but BT not for you? Then be sure to check out our best broadband deals guide for a full summary of what's hot on the UK market right now.

Luke Edwards

Luke is a freelance writer and editor with over two decades of experience covering tech, science and health. Among many others he writes across Future titles covering health tech, software and apps, VPNs, TV, audio, smart home, antivirus, broadband, smartphones, cars and plenty more. He also likes to climb mountains, swim outside and contort his body into silly positions while breathing as calmly as possible.

Latest in Wi-Fi & Broadband
Eero 7 mesh Wi-Fi system on a wooden table
I tested the affordable Eero 7 mesh Wi-Fi system, and as long as you don't need 6.0GHz Wi-Fi, it's great for bringing those dead spots back to life
Eero 7 on a nightstand
Amazon's new Eero 7 and Pro 7 complete a 'comprehensive lineup' for its customers – here's everything you need to know
A hacker wearing a hoodie sitting at a computer, his face hidden.
I just learned something awful about my home Wi-Fi setup thanks to iFixit’s ‘worst of CES 2025’ awards
Extendable WiFi 7 KV
Don't buy a router, buy a fast and secure ASUS WiFi 7 extendable router
Netgear Nighthawk router next to its box on a table
Netgear Nighthawk RS200 review: Netgear’s latest Wi-Fi 7 router is competitively priced – but makes compromises to get there
Netgear Orbi 770 router system resting on a table
Netgear Orbi 770 review: fast speeds, low Wi-Fi 7 prices
Latest in Broadband
get broadband without a landline
How to get broadband without a landline
What is broadband
What is broadband and how does it work?
good internet speed
What is a good internet speed?
FTTC vs FTTP
FTTC vs FTTP: What's the difference?
Huawei 4G Home broadband router on pink background with Best 4G Home Broadband deals text
Best 4G home broadband deals in March 2025
broadband routers
How to change your router password