The best headsets for conference calls make sure your voice is heard loud and clear, and the audio comes in crisp. With so many of us in meetings, we wanted to know which headphones were best for video calls - so, we put them to the test.
Choosing the right conference call headset is important - you don't want to be the one with the crackly mic, or have the headphones cut out just when the speaker was getting to the critical point. But with so many around, it can be tricky figuring out which headset is best. After all, so long as they have a mic, what more do you need?
Our team of expert reviewers have gone hands-on with the best Bluetooth headsets and the best headphones with mic, comparing how each performs during conference calls, and even those meetings that really could've been an email.
As part of our review process, we've compared build quality and construction, connectivity options, and checked mic and audio performance across a range of premium and budget headsets.
The best headsets for conference calls in 2024
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The Sony WH-1000XM4 are the best all-around business headphones, thanks to their combination of excellent sound quality and noise cancellation, as well as being wireless.
Not only do they sound great and pack excellent noise cancellation, but they manage to do this all wirelessly.
While they don't look significantly different from their predecessors, several new features, including multipoint pairing, DSEE Extreme upscaling, conversational awareness, and auto-play/pause using a built-in sensor, all help the WH-1000XM4 claim the title of best headphones available.
Offering all of this without a serious price premium over the competition means the Sony WH-1000XM4 is a great all-around choice.
Read our full Sony WH-1000XM4 review
For years, the Plantronics BackBeat Pro 2 was among our favorite wireless headphones because of their excellent sound, build quality, and features. Unfortunately, they were also kind of expensive.
For a lot less ($150 / £140 / AU$240), Plantronics now sells the brilliant BackBeat Go 810, which uses fewer premium materials but sounds nearly identical to its more expensive predecessor – and sport an equally chic design.
With that in mind, the BackBeat Go 810 is the best headphones for those that want wireless connectivity without the high price tag.
Read our full Plantronics BackBeat Go 810 review
When any audio product has the B&O logo, the implications are that the product won’t be a cheap and cheerful solution. The Bang & Olufsen Cisco 980 underlines that assertion in red sharpie.
These are some of the most expensive business headphones; they feel and sound appropriately sumptuous. They come with the cables needed to recharge them using a PC and connect to a 3.5mm jack on any HiFi, along with Bluetooth technology to connect a mobile device or computer.
They don’t come with a docking station, and disappointingly one isn’t listed as an available accessory.
The 980 is a high-quality option, sounds fantastic, and the noise canceling is especially strong in this design. It is also possible to monitor and manage it with Cisco Webex tools, and the headset is UC but not MS Teams compliant.
But the cost is remarkably high, and those buying numerous devices for wider deployment are likely to blow the budget out of the water.
Read our full Bang & Olufsen Cisco 980 review
The Plantronics BackBeat Pro 2 offers excellent battery life, great sound quality, and good active noise cancellation for the business man or woman in your life. They may not offer the best noise cancellation – especially compared to the Bose QuietComfort 35s or the Fidelio NC1 – but at only $200 / £230 / AU$250, it’s hard to think of a better travel headphone for the price.
Ultimately, with the BackBeat Pro 2, you’re getting a travel headphone with incredible battery life, supreme comfort, the ability to pair two devices as one, and, most importantly, good sound quality for the cost.
Read our full Plantronics BackBeat Pro 2 review
These no-holds-barred wireless headphones ooze with positive qualities, but they're almost prohibitively expensive for many. However, if you're an audio lover that can spare the expense, do not hesitate on this comfortable, hard-working set of headphones that will likely last for years.
Read our full Sennheiser Momentum Wireless review
A revamp of the popular Evolve 75 design. The new Evolve2 75 features enhanced microphones for greater call clarity, advanced noise-canceling, a retractable mic, and a superior charging base design.
It’s not like they tweaked the previous model. The new headphones are a complete reimagining of this product from the ground up, addressing the minimal issues that the original had.
They’re comfortable for extended wear and have good battery life, and Jabra makes specific versions for UC and Microsoft Teams users.
They will work wired by USB or via the provided Bluetooth adapter, but no option for a legacy 3.5mm audio jack connection was included.
Unless you use phones with audio jacks, there is only one significant caveat to these headphones; a high price. For those who want a high-quality solution, these will never be cheap, but you get what you pay for. Available in Black or Beige, depending on your mood.
Read the full TechRadar NL Jabra Evolve2 75 review
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