Dropbox and Microsoft warn macOS users of issues for future versions of cloud apps

macOS, Dropbox and OneDrive logos
(Image credit: Future)

While Dropbox is finishing up an update to its cloud service app for macOS that brings native Apple Silicon support, it's sent an email to users, warning them about potential issues if they don't update once a future version of macOS Monterey arrives.

But it turns out that it's not an isolated issue, with Microsoft also stating on a support page that not updating OneDrive on the Mac may bring problems in future macOS Monterey versions. As long as users download the rewritten Files-On-Demand app, there'll be no issue.

You've most likely used both apps before, whether that's at College or as a way to quickly download files from someone in a hurry. But this looks as though there's been a background change to macOS by Apple that both cloud apps use.

We've reached out to Apple to confirm what this change is, and why both Dropbox and Microsoft are recommending you about potential issues for future macOS versions.


Analysis: What's changed so drastically?

It's telling that another potential issue from Apple involves the cloud, after developers' ongoing frustrations with the 503 iCloud errors, that's causing failures in syncing content across devices.

In an email to users, Dropbox explained, "Some applications on your Mac may have problems opening Dropbox files while they are online only. You will still be able to open Dropbox files by double-clicking them in Finder".

While you can download the beta version of Dropbox for Apple Silicon, this still means that you may encounter issues when macOS 12.3 arrives.

macOS 12.2 is currently available for developers and users who are signed up to the beta program, so there may be a forthcoming change in 12.3 that Apple has told both Microsoft and Dropbox, so that the cloud apps can work on another update to make sure that there are no further issues.

For now, we recommend backing up your files if you use one or both of these apps, and to make sure that you have the latest updates to both for when macOS 12.3 does arrive to your Mac.

Via 9To5Mac

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Daryl Baxter
Software & Downloads Writer

Daryl had been freelancing for 3 years before joining TechRadar, now reporting on everything software-related. In his spare time, he's written a book, 'The Making of Tomb Raider'. His second book, '50 Years of Boss Fights', came out in 2024, with a third book coming in 2026. He also has a newsletter called 'Springboard'. He's usually found playing games old and new on his Steam Deck, Nintendo Switch, and MacBook Pro. If you have a story about an updated app, one that's about to launch, or just anything Software-related, drop him a line.

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