Windows 10 October 2018 Update has broken iCloud

Although Microsoft has restarted the rollout process for its beleaguered Windows 10 October 2018 Update, it appears some problems are persisting, as people are finding they cannot use iCloud after installing the update.

If users try to install the latest version of iCloud for Windows 10, version 7.7.0.27 with the October 2018 Update already installed, an error message appears saying that “iCloud for Windows requires Windows 7, Windows 8, or Windows 10 (April 2018 Update) and earlier.”

If you have the app already installed, then you may find there are several issues when using the software to sync your files and photos with Apple’s cloud storage service.

Working together

It’s certainly a frustrating issue, but the good news is that Microsoft is working with Apple to fix these issues.

In a post on the Windows 10 Update support website, Microsoft has noted that “Apple has identified an incompatibility with iCloud for Windows (version 7.7.0.27) where users may experience issues updating or syncing Shared Albums after updating to Windows 10, version 1809.”

Version 1809 is the October 2018 Update. For the moment, Microsoft is “blocking devices with iCloud for Windows (version 7.7.0.27) software installed from being offered Window 10, version 1809 until this issue has been resolved.”

So, if you have iCloud already installed, you’ll find you're unable to install the October 2018 Update for the time being. It's annoying, but better than finding your folders and files are no longer syncing properly with iCloud.

Microsoft claims that it is working with Apple to create a compatible version of iCloud for the October 2018 Update, which will be included in an upcoming release. Hopefully we won't have to wait too long.

Via 9to5Mac

TOPICS
Matt Hanson
Managing Editor, Core Tech

Matt is TechRadar's Managing Editor for Core Tech, looking after computing and mobile technology. Having written for a number of publications such as PC Plus, PC Format, T3 and Linux Format, there's no aspect of technology that Matt isn't passionate about, especially computing and PC gaming. He’s personally reviewed and used most of the laptops in our best laptops guide - and since joining TechRadar in 2014, he's reviewed over 250 laptops and computing accessories personally.

Latest in Cloud Computing
A hand holding an iPhone with the iCloud logo on screen.
Apple tipped to give us new ‘Confetti’ iCloud feature, but we’re still stuck with a measly 5GB storage
A hand holding an iPhone with the iCloud logo on screen.
Apple hit by huge iCloud 'lock in' lawsuit that accuses it of 'rip-off prices'
PC Gamer looking happy
Nvidia’s GeForce Now Priority membership has upgraded to ‘Performance’ - introducing a 1440p resolution and ultrawide support
Two phones on a pink and purple background showing the Google Photos app
Google Photos is rolling out AI-powered search now – and it could be its biggest upgrade in years
Two phones on a pink and purple background showing the Google Photos app
Google Photos gets a massive search upgrade – and opens its waitlist for Black Mirror-style ‘Ask Photos’ feature
Image of AI data centres created using generative AI
5 ways AI is going to disrupt the data center as we know it forever
Latest in News
Apple iPhone 16 Plus
Apple officially delays the AI-infused Siri and admits, ‘It’s going to take us longer than we thought’
The Meta Quest Pro on its charging pad on a desk, in front of a window with the curtain closed
Samsung, Apple and Meta want to use OLED in their next VR headsets – but only Meta has a plan to make it cheap
AMD Ryzen 9000 3D chips
AMD officially announces price and release date for Ryzen 9 9900X3D and 9950X3D processors
Google Pixel 9
There's something strange going on with Google Pixel phone vibrations after the latest update
A masculine hand holding the Nvidia GeForce RTX 5070 Ti
Budget gamers rejoice as Nvidia RTX 5050 and RTX 5060 are rumored to launch in April
The Asus ROG Ally handheld gaming PC
AMD's new driver adds AFMF 2.1 support for improved frame generation - and it could be a game-changer for handheld gaming PCs