You still can't use one of the Samsung Galaxy Watch Active 2's key features

Samsung Galaxy Watch Active 2
(Image credit: Future)

The Samsung Galaxy Watch Active 2 didn't offer a huge upgrade over the original device, but the core reason to buy it was the introduction of an ECG monitor that still doesn't work.

Samsung had said the Galaxy Watch Active 2 would have its ECG (electrocardiogram) monitor activated by a software update by the end of the first quarter of 2020, but it has now confirmed it will not reach that deadline.

A post from a Samsung representative has confirmed this on the Samsung Community forum, saying that the team needs more time to be able to ensure the feature can "provide stable service".

The team cannot currently share an update on when the upgrade will land on the watch, and we'll get a new release window in the future.

Some online have been upset about the lack of the feature. The watch has now been out for seven months, and it's a frustrating situation if it was the core reason you upgraded to the latest Samsung smartwatch.

Alternative wearable devices do allow you to use an ECG feature though. Both the Apple Watch 4 and Apple Watch 5 are capable of it, plus there's the Withings Move ECG if you need an alternative that works with your Android phone.

Via SamMobile

TOPICS
James Peckham

James is the Editor-in-Chief at Android Police. Previously, he was Senior Phones Editor for TechRadar, and he has covered smartphones and the mobile space for the best part of a decade bringing you news on all the big announcements from top manufacturers making mobile phones and other portable gadgets. James is often testing out and reviewing the latest and greatest mobile phones, smartwatches, tablets, virtual reality headsets, fitness trackers and more. He once fell over.

Latest in Smartwatches
Half-Life running on a smartwatch
This Redditor installed a game engine on their smartwatch, and now it runs Doom, Quake, and Half-Life
Apple watch pair with iphone
I've been wearing an Apple Watch for 10 years – these are the 5 settings I change right out of the box
Garmin Instinct 3 next to the Apple Watch Ultra 2
New figures claim the smartwatch market just shrunk for the first time ever, and the Apple Watch Ultra 3 is to blame
Garmin Forerunner 265S
One of the best Garmin running watches just dropped to a great low price at Amazon
Garmin Forerunner 965 on wrist in the dark
New Garmin leak suggests a release is days away, but don't get your hopes up for the Forerunner 975
Garmin Fenix 8 AMOLED watch on wrist
Garmin owners were confused about 13.35 software update for Fenix 8, here's what actually happened
Latest in News
Cristin Milioti in Black Mirror season 7
Netflix launches trailer for Black Mirror season 7, giving us a look at its first-ever sequel episode and an unexpected returning character
A graphic of the PC Gaming Show
Get ready for a bounty of PC games on June 8, as the PC Gaming show is back
A close up of The Daily podcast from Pocket Casts' web page
‘Podcasting shouldn’t be locked behind walled gardens’: Pocket Casts slams Spotify and makes its web player free to all
A smartphone on a sofa showing the WhatsApp, Telegram and Signal apps
Forget AI – WhatsApp is planning a simple messages feature that could be its most useful upgrade in years
NordicTrack Ultra 1
The new NordicTrack Ultra 1 treadmill looks like it was designed by an architect and costs $15,000
An Nvidia GeForce RTX 5070
Nvidia RTX 5080 stock is so barren that retailers are holding competitions where you can "win" the right to buy one for MSRP