Netflix review

Netflix is the king of online streaming, but should you subscribe?

Netflix review
Editor's Choice
Netflix has become the internet's biggest bandwidth eater

TechRadar Verdict

Netflix is the best all-round streaming service for TV and movies. It's a fair price and the picture quality is superb. The 30-day trial alone will have you hooked!

Pros

  • +

    Low price

  • +

    No extra costs

  • +

    Unlimited streaming

  • +

    Multi-device support

Cons

  • -

    Missing content

  • -

    Needs speedy broadband

Why you can trust TechRadar We spend hours testing every product or service we review, so you can be sure you’re buying the best. Find out more about how we test.

Voted Best for TV and Documentaries at the TechRadar Choice Awards 2021

It's 2019 and Netflix is still the king of online streaming, using more global bandwidth than cat videos and piracy combined.

Netflix is so dominant that every other TV streaming service ends up being compared to it, whether that's Amazon Prime Video, Hulu, or newcomers like Disney Plus and Apple TV Plus - see where you should invest your cash on that front with our Apple TV Plus vs Netflix breakdown.

The streaming giant is even getting into podcasts these days, and we could well be seeing a pivotal time for the company as it expands into new areas – not to mention the seemingly endless new content produced for the service.

How does Netflix compare to Amazon Prime Video? Check out our video below.

So, roughly how big is Netflix in terms of subscribers? According to CNN, it surpassed 158 million global subscribers in October 2019, but an analyst predicts the company will lose 4 million in 2020 if it doesn't produce a cheaper offering to compete with Apple and Disney. 

But does biggest mean best? Let's find out.

How much does Netflix cost?

Netflix is one of the simplest streaming services around, you pay a monthly fee - which you can cancel at any time - and then get unlimited access to its full range of movies and TV shows. You don't get charged per film or TV show, and whether you watch it every hour of every day or only once in a few weeks, you'll pay exactly the same amount. It's effective and simple, just the way we like it.

The only real complexity comes with the three different subscription options available, though the same volume of content is available across all of them.

Plans

The Basic package is $8.99 / £5.99 / AU$9.99 / CAN$9.99 per month, which makes it a little cheaper over a full year than Amazon Prime.

That gives you access to the standard definition streams - so no HD for you - but if your bandwidth is limited that's no biggy. It also limits watching to only a single device at any one time.

The next step up is the Standard package which will deliver the Full HD, 1080p streams. At $12.99 / £8.99 / AU$13.99 / CAN $13.99 per month that also allows you to watch on two discrete devices at any one time. That's a great option for sharing within a small family.

If you've got a bigger family the Premium subscription might be for you. At $15.99 / £11.99 / AU$19.99 / CAN$16.99 per month you can watch on up to four different devices concurrently, but this higher tier is also the one which will allow you to watch Netflix's packed 4K Ultra HD content library.

So long as you have a compatible TV anyways.

How can I access Netflix?

There are a huge range of devices on which you can access your Netflix account and, impressively, they will all synchronise too. Watch a show on your desktop browser and you can pause it and pick up in the exact same place when logging back in on your big screen TV.

As well as your computer and built-in TV applications there are also Android and iOS apps as well as a whole suite of set-top boxes that will give you access to Netflix's video library.

Image credit: TechRadar

Image credit: TechRadar

Chances are that if your device has a screen on it then you'll be able to get Netflix running.

When you log in to your Netflix account you will have to choose your profile, which can be password locked to avoid people stealing your account or your kids getting in and watching things which might not be appropriate.

There's even a dedicated Kids profile which gives an alternative layout and discards inappropriate content.

Image credit: TechRadar

Image credit: TechRadar

What are Netflix's key features?

There is another reason for having discrete profiles and that's because Netflix's recommendation algorithm will learn your preferences in terms of what you watch. It will then be able to tailor what it places highest on the home screen more towards the sort of content it thinks you prefer.

Netflix was also the pioneer of binge-watching, partly thanks to its habit of putting its own shows live in their entirety as soon as they arrive on the service, but also because as soon as an episode of a show finishes the next one is ready to play in a matter of seconds.

You don't have to do anything but sit back and let the entertainment flood in.

Netflix, like Amazon, is going to a huge amount of effort to create its own TV shows and movies and has recently found Oscar success with Alfonso Cuarón's Roma.

It also struck a major deal with Marvel to create its TV version of the Marvel Universe – making discrete shows like Daredevil, Jessica Jones, Iron Fist and Luke Cage. However, the introduction of Disney’s own streaming service Disney+ saw the shows cancelled, but fingers crossed they'll return to bulk out the service's Disney+ shows library.

Image credit: TechRadar

Image credit: TechRadar

On the technological side Netflix's dynamically-scaling streams mean you don't need to choose the quality level you want to watch. If your bandwidth is low it will deliver just the standard definition versions, but if you've got the hardware and the capacity it will go all the way up to 4K Ultra HD resolutions if available.

Beyond higher resolutions, Netflix also now allows you to download select shows and movies for offline viewing as well. Downloads will stay in your library for 30 days at a time, and will automatically expire at that time – even if it's on a device that isn't connected to the internet.

While it has its limitations, offline viewing is supremely helpful for longer flights or car rides where Wi-Fi and online connectivity may be spotty. 

So, should you subscribe to Netflix?

Although it is a little wearing that there are so many subscription streaming services vying for your hard-earned cash, Netflix is undoubtedly still the best.

The ease of use - and consistent deployment - of its mobile and browser apps makes it the most friendly of all the services out there. It's also got a huge range of both TV shows and films to plough through.

Amazon's own service probably has the edge in the quality and quantity of its movie content, but on both the TV side and the kids' content Netflix is the king.

There's also the fact it's there when you need or want it and you can easily ditch it for a month if you want to give it a rest for a while. Without a lengthy contract holding you hostage you're free to come and go at will - though you'll probably stay a while, there's a wealth of ever-changing content on offer here.

Image credit: TechRadar

Image credit: TechRadar

We liked

The huge amount of TV content is the primary factor for Netflix's dominance, but the ease of access absolutely goes hand in hand with that. Netflix couldn't have given birth to the cult of binge-watching if it hadn't been easier to just keep watching than to press stop on the remote control.

The quality is also impressive. It may cost extra for the Premium sub with its Ultra HD streaming, but even the Full HD streams are of good quality. You also get 5.1 surround sound support too, for that home cinema experience.

We're also very much taken with its learning algorithms too. And if it's not using those to help commission its burgeoning library of original programming we'd be very surprised.

It's also very reasonably-priced, even if new competing services from Disney and Apple have seen fit to undercut it, just a bit.

We disliked

The movie side of things is a little more sparse than the Amazon-shaped competition. If it were just down to that side of the content stream then Netflix wouldn't be the huge video behemoth that it is right now.

You may find you'll grow out of the film choice on offer – that being said, Netflix's investment into original films seems to be remedying this.

And you will also find that some key shows you might be searching for aren't available on the service, possibly having been picked up by the Amazon or Sky-based competition instead.

Verdict

Netflix is still the king of the video streaming game. It's content is excellent and it's original shows – and now movies – are of impressive, network TV beating, quality.

Sure, it's not perfect and you might find yourself finishing a big TV show and leaving the service for a month or so. But you'll likely find your way back again, and Netflix makes it as easy as possible to reconnect.

The combination of great content, ease of use and new technologies, makes Netflix the best streaming service around and still able to resist the might of Amazon. For now.